Uniforms that work. Service that shows up.
A partner who gets it.

When you're responsible for sourcing uniforms for a large workforce, the stakes go far beyond price. It’s about ensuring every dollar delivers long-term value. That’s where Total Cost of Ownership (TCO) becomes essential.

Let’s break it down—no jargon, no fluff.

What Is TCO?

TCO is the full picture. It’s not just the upfront cost of garments—it’s everything that happens before, during, and after the purchase:

• Product durability: How long do the uniforms last before needing replacement?
• Logistics and fulfilment: Are deliveries on time and accurate across multiple locations?
• Onboarding and support: Is the supplier responsive and proactive?
• System integration: Does the ordering platform reduce admin headaches?
• Employee satisfaction: Are staff happy wearing them—or are complaints piling up?

Uniform procurement isn’t just about garments—it’s about reliability, efficiency, and peace of mind.

How Procurement Professionals Evaluate TCO

Here’s what experienced buyers look for when assessing uniform suppliers:

1. Proven Supplier Performance

Reliability matters. Missed deliveries and inconsistent service are costly. That’s a hard pass.  Procurement teams value suppliers who consistently show up, solve problems, and earn trust.

“Some of our clients have been with us for decades. Why? Because we show up, solve problems, and keep earning it.” — Deane

2. Transparent Pricing & Commercial Terms

Lowest price doesn’t always mean best value. Smart procurement digs into contract flexibility, and SLAs that actually deliver.

3. Responsive Account Management

Support should be proactive, not reactive. Procurement teams need suppliers who communicate clearly, act quickly, and take ownership. They pick up the phone, answers emails, and gets things sorted—fast.

“Specialist implementation teams. Clear comms. Risk registers. Project plans. We take onboarding seriously—and personally.” — Deane

4. Smart Systems That Save Time

Manual spreadsheets slow everything down. Integrated platforms like Deane’s Silk offer real-time stock visibility, smart approvals, and seamless ordering.

“Everything managed in one place. One platform, zero chaos.” — Deane

5. Garment Longevity

Cheap uniforms that wear out quickly cost more in the long run. Procurement leaders prioritise uniforms that lasts—reducing replacement cycles and improving sustainability.

“Every Deane garment is designed to last longer and go further—for your people and the planet.” — Deane

What Other Procurement Specialists Say

Procurement professionals across industries have seen the impact of a TCO-focused approach:

“We switched to Deane after years of delivery issues. Now, our sites get what they need, when they need it—no drama.”

“The onboarding was seamless. Our internal teams were up and running in weeks, not months.”

“We’ve seen a 30% reduction in uniform complaints since moving to Deane. That’s real value.”

These outcomes reflect what matters most: cost savings without compromising performance, reliable partnerships, and proven expertise.

Procurement is complex. It’s analytical, detail-oriented, and results-driven. It’s not about style over substance—it’s about quality and cost in perfect balance.

At Deane, we get it. From smart systems to durable designs, we’ve built our service around what matters most to procurement professionals. We help you make choices that go the distance.